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CSharp

Managed Business & Expedited Support Service

Take Control with our Managed Business and Expedited IT Support Services: 

In today’s digitally driven world, reliable and efficient IT is no longer a luxury; it’s a necessity. Businesses of all sizes rely on their technology infrastructure to operate smoothly, communicate effectively, and keep their data secure. However, managing your own IT can be time-consuming and expensive, diverting your focus from core business activities.

That’s where Managed Business and IT Services come in. Our comprehensive solution takes the burden of IT management off your shoulders, allowing you to focus on what you do best. We provide proactive monitoring, maintenance, and support, ensuring your technology infrastructure runs smoothly and efficiently.

Here’s why your business will benefit from our services:
1. Expedited Support: When you have an IT issue, every minute counts. Our team is available immediately to provide fast and efficient support. We offer multiple tiers of service, including priority response times and dedicated support technicians, ensuring your critical needs are addressed promptly.

2. Proactive Monitoring and Maintenance: We go beyond simply reacting to problems. We proactively monitor your systems for potential issues and address them before they impact your productivity. We also perform regular maintenance tasks, including software updates, security patches, and system backups, to keep your technology functioning optimally.

3. Enhanced Security: Cybersecurity threats are constantly evolving, making it difficult for businesses to keep up. Our managed security services provide comprehensive protection against malware, phishing attacks, and other threats. We also offer security awareness training for your employees to help them identify and avoid cyber dangers.

4. Reduced Costs: Managing your own IT can be expensive, requiring investments in software, hardware, and skilled personnel. Managed services offer a cost-effective alternative, allowing you to budget for predictable monthly expenses and eliminate the need for upfront investments.

5. Increased Efficiency: By managing your IT infrastructure, we free up your internal resources to focus on core business activities. This can lead to increased productivity, improved employee morale, and better overall business performance.

6. Scalability: As your business grows, your IT needs will evolve. Managed services can easily scale to meet your changing requirements, ensuring you have the technology and support necessary to thrive.

Business Consulting, Problem Solving & Collaboration

7. Peace of Mind: Knowing that your IT infrastructure is in the hands of qualified professionals allows you to focus on running your business with confidence. We are committed to providing you with the highest level of service and support, ensuring your business operations are always running smoothly.

Don’t let IT management hold your business back. Contact us today to learn more about our Managed Business and IT Services and how we can help your business achieve its full potential.

Here are some additional benefits you can expect:

  • Improved network performance: We constantly monitor and optimize your network to ensure fast and reliable connectivity.
  • Reduced downtime: We proactively address potential issues before they disrupt your operations.
  • Data backup and recovery: We ensure your critical data is backed up and can be easily restored in case of an emergency.
  • Compliance with regulations: We help you stay compliant with industry regulations by implementing appropriate security measures and data protection policies.
  • Access to expert advice: We have a team of experienced IT professionals who are available to answer your questions and provide expert guidance.

Managed Business and IT Services are the ideal solution for businesses of all sizes that want to:

  • Focus on core business activities
  • Reduce IT costs
  • Improve efficiency and productivity
  • Enhance security and compliance
  • Gain peace of mind

Contact us today to schedule a free consultation and discover how we can help your business achieve its IT goals.

Preferred Business Members Support Pricing
    
Plan NameBasic Expedited SupportPreventive
& Expedited Care
Premium
Expedited Care
    
Support Options   
Email/ChatYesYesYes
PhoneYesYesYes
Expedited Remote Support ServicesNoYes*Yes
Expedited On-Site SupportNoNo****Yes
Quarter Hourly BillingNoYesYes
Weekend / Holiday SupportNoNo**Yes
    
Protection   
Virus & Malware ProtectionYesYesYes
Backup ServicesNoNoYes
Debris & Dust RemovalNoNoYes
    
Proactive Services   
Standard Quarterly Tune-UpsNoNoYes
Windows UpdatesNoYesYes
Manufacturer Driver, Firmware &
Windows Update Audit
NoYesYes
    
Remote Systems MaintenanceNoYesYes
Free Diagnostics / LaborNo¼ HourYes
Plan’s Monthly Charge$55.00$65.00$85.00
*Expedited remote support includes our average less than 2 hour response time during weekdays from 9:00 AM through 7:00 PM CST.
**After hours, weekend and holiday support can be made available to premium care members with 24 hour notification and availability. Labor and  charges will be negotiated before services are rendered.
***Preventive Care and Premium Care Services offer up to three (3) instances or cumulative half (½) hour of initial diagnostics, services or support care per month including Email, Phone, or Chat support.
****On-Site support is negotiated on per instance basis and may depend on availability, location and other factors. One time 15 mile roundtrip is allotted  per month. Additional charges may apply over non covered areas. Please contact us if out of the area when purchasing our Premium Care plan.
Basic Managed Care & Expedited Support Services $55Preventive Managed Care Business Client Support & Expedited Services  $65Premium Managed Business Client Support & Expedited Services $85
Basic Care AgreementPreventive Care AgreementPremium Care Agreement

We use PayPal for payment processing but you do not need to have a PayPal account to subscribe. Click on the “Care Plan” above then click on Pay with Debit or Credit at the bottom. You can then check out as guest, but you will need to provide your email address so we can send the agreement and start our technical support communication with you.  After purchasing your plan you will be sent the Agreement above for you plan type with your information. Please allow up to 24 hours for your contract to be emailed to you.

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